Contact Details

Telephone: 024 7668 5918

Fax: 024 7668 5919

Email: CRCCG.edgwickmedicalcentre@nhs.net

NHS 111: Call 111 or visit 111.nhs.uk

Patient Access: www.patientaccess.com

NHS App: www.nhs.uk/nhsapp

Find your NHS number
You do not need to know your NHS number to use NHS services, but it can be useful to have it

Location

Edgwick Medical Centre, 2 Queen Mary's Road, Coventry, CV6 5LL

Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.

Facilities

Our practice offers the following facilities:

Translation service

If you require an interpreter, then please inform the receptionist when booking an appointment. Please be aware that due to pressures on the interpreter service, your appointment may need to be changed so that an interpreter can attend.

Access for Wheelchair users

The practice is wheelchair friendly: a ‘ramp’ provides access to the main entrance door, there is an operation lift, the waiting areas are reasonable in size and the corridors allows for wheelchair acceptable manoeuvrability.

Toilet for wheelchair users

There is a lavatory on the ground floor, in the main waiting area, which is suitable for wheel chair users. There is no such facility on the first floor of the practice building.

Parking

There is small car park on site with a capacity of holding up to 8 cars, included is a disabled parking space.

To learn more, please ring our reception on 02476685918.

Opening Times
Monday	8.30am to 6.00pm (please note that we do not close between 1pm -2pm) Telephones lines close at 6.00pm
Tuesday	8.30am to 6.00pm (please note that we do not close between 1pm -2pm) Telephones lines close at 6.00pm
Wednesday	8.30am to 6.00pm (please note that we do not close between 1pm -2pm) Telephones lines close at 6.00pm
Thursday	8.30am to 6.00pm (please note that we do not close between 1pm -2pm) Telephones lines close at 6.00pm
Friday	8.30am to 6.00pm (please note that we do not close between 1pm -2pm) Telephones lines close at 6.00pm
Saturday	Closed
Sunday	Closed

Please be aware that our telephone lines close at 6.00pm after that you will be directed to the out-of-hours telephone answering service.

Dhaliwal in-house Pharmacy is open from 8.30am to 1.00pm, and open from 2.00pm to 6.00pm during weekdays.

The contact number for the pharmacy is 02476 688 384

Please note the out-of-hours services take surgery calls from 8.00am to 8.30am and 6.00pm to 6.30pm

Out Of Hours

NHS 111 service

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

Sign language

NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter. The BSL interpreter will call an NHS 111 adviser on your behalf and you’re then able to have a real-time conversation with the NHS 111 adviser, via the interpreter.

You will need a webcam, a modern computer and a good broadband connection to use this service. Visit NHS 111 BSL interpreter service for more details, including an online user guide.

When to use 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

you need medical help fast but it's not a 999 emergency
you think you need to go to A&E or need another NHS urgent care service
you don't know who to call or you don't have a GP to call
you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

How does it work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

Public Holidays

We are closed on all Public Holidays. Please be aware that the surgery will be closed on:

Friday 29th March 2024 - Good Friday
Monday 1st April 2024 - Easter Monday
Monday 6th May 2024 - Early May Bank holiday
Monday 27th May 2024 - Spring Bank holiday
Monday 26th August 2024 - Summer Bank Holiday
Wed 25th Dec - Christmas Day
Thurs 26th Dec - Boxing Day